Questions or concerns regarding your order?

Please email us: info@arcsandco.com When sending an email, please include your name and your order number as well as your question and/or concern.



No returns
No cancellations
No exchanges

Please check quantities and prices before checking out. If there is ever anything wrong, please don't hesitate to reach out by email. We will do our best to fix the issue!


THESE ARE HANDMADE PRODUCTS! Due to the handmade nature of our products, no two are exactly identical. Please allow for variations in color and appearance compared to product listing photos and/or previous orders. Thank you for buying and supporting our handmade work!


Please use candles responsibly. Never leave a candle unattended. Do not leave lit candles around/nearby children. Do not try to move your candle once it is lit. The jar may get extremely hot when the candle is lit. When only 1/4th of an inch of wax and the herbs are left, please snuff out the candle to avoid smoke.